Returns & Exchanges
We want you to feel confident and comfortable in your Jaanuu scrubs, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Our streamlined process ensures that finding your perfect fit is as stress-free as your shift.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid USPS shipping label and print it directly from your browser.
Package Your Scrubs
Place your unwashed, unworn items with original tags attached into the original shipping bag or a mailer of your choice and secure the prepaid label.
Drop Off and Track
Hand your package to any USPS mail carrier or drop it off at a local Post Office; you will receive an email notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing